FAQ

How long does delivery usually take?

Successful payment authorization is followed by about 1–2 business days of processing. Estimated transportation after dispatch is 4–6 business days. Charges and destination availability are shown at checkout.

Can I return an item that is not defective?

Yes. Defective and non-defective returns are accepted, and exchanges are available. A non-defective item must be new, unused, and in original condition. Start the request within 30 calendar days after delivery and wait for approval before mailing it. See the Refund Policy.

How does the return label work?

A free prepaid return label is included in the package. Use it with the confirmed mailing instructions after approval; contact us if it is missing. There is no restocking fee. Approved refunds are processed and initiated to the original payment method within 10 days, while posting can take longer.

Where can I get help?

Tracking is supplied when available. Payment choices appear at checkout. Use Contact Us for an order, exchange, delivery, or privacy question.