Refund Policy

We accept returns of defective and non-defective merchandise and also accept exchanges. Requests must begin within 30 calendar days after delivery. Returns are limited to new items; a non-defective item must be new, unused, and in its original condition. Damage, defect, an incorrect item, missing parts, or a material mismatch with the description may also qualify without reducing rights provided by law.

Request approval before mailing

Email ujaqolarob938@gmail.com with the order number, checkout email, reason, and, for a product problem, photographs or video. Approval is required before a return is mailed. A free prepaid return label is included in the package; after approval, follow that label and the confirmed instructions. If the label is missing, contact us for help. We will confirm the correct return address rather than treating the General mailing address as a returns warehouse.

Return charges, exchanges, and refunds

There is no restocking fee, and an eligible mailed return using the included prepaid label has no label or corresponding return-postage charge. Exchange availability depends on review and stock. Once a refund is approved, we process and initiate it to the original payment method within 10 days. A bank, card issuer, or payment provider may need additional time to post the credit.